NordVPN Stuck on Connecting: A Comprehensive Troubleshooting Guide

by

We’ve all been there: You’re trying to secure your internet connection with NordVPN, and it just hangs, leaving you with the frustrating “stuck on connecting” status. Whether it’s your first time encountering this or it’s become an all-too-familiar scenario, this guide is here to help. Let’s dive into understanding and resolving this issue.

Understanding VPN Connection Issues

Before we delve into the specifics of why NordVPN won’t connect, it’s essential to understand the broader landscape of VPN connection issues. VPNs, or Virtual Private Networks, act as secure tunnels for your data. Imagine a protected pathway where your data can travel without prying eyes intercepting it. However, sometimes, obstacles can block or disrupt this pathway, leading to connection problems.

Common Reasons Why NordVPN Hangs While Connecting

  1. Server Overload: Just like a crowded train can’t take on more passengers, a crowded VPN server can struggle to handle more connections. This might be why NordVPN is not connecting for you.
  2. Network Conflicts: Your home or office network settings might clash with NordVPN’s configurations, causing the VPN to keep trying to connect without success.
  3. Software Conflicts: Other software on your device, especially security tools, can interfere with NordVPN, leading to connection issues.
  4. Outdated App Version: Running an outdated version of NordVPN can lead to compatibility and connection problems.

Troubleshooting Steps for NordVPN Connection Problem

1. Switch Servers

If NordVPN fails to establish a connection on one server, it doesn’t mean all servers are problematic. Try connecting to a different server, preferably in another region.

2. Check Your Internet Connection

Sometimes, the issue isn’t with NordVPN but with your internet. Disconnect NordVPN and check if you can access websites. If not, the problem lies with your ISP or local network.

3. Disable Other VPN or Network Software

Having multiple VPNs or network monitoring tools can lead to conflicts. Ensure that no other VPN is running and temporarily disable any network monitoring software.

4. Update NordVPN

An outdated app can be the root of the “NordVPN not connecting” issue. Ensure you have the latest version installed. Updates often come with bug fixes and improvements.

Device Settings and Network Configurations

Your device’s settings play a crucial role in how NordVPN connects. Here are some things to consider:

  1. Firewall/Antivirus: These security tools can sometimes see VPNs as threats. Add NordVPN as an exception or temporarily disable them to check if it resolves the connection problem.
  2. Network Adapter Settings: Incorrect configurations in your device’s network adapter can lead to NordVPN connection issues. Resetting them to default can help.

NordVPN-Specific Features and Connection Issues

NordVPN comes packed with features, but sometimes these can influence connection stability:

  1. NordLynx: This is NordVPN’s proprietary protocol, known for its speed. However, if you’re facing issues, try switching to another protocol like OpenVPN.
  2. CyberSec: This feature blocks ads and malicious sites. While beneficial, it can sometimes interfere with connections. Try disabling it temporarily to see if it helps.

Advanced Troubleshooting for NordVPN Connection Issues

When standard troubleshooting doesn’t do the trick, it’s time to delve into more advanced methods. These techniques require a bit more technical know-how, but they can be effective in resolving stubborn connection issues.

Windows:

  1. Registry Hack for TAP Adapter:
    • Press Windows + R, type regedit, and press Enter.
    • Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NdisWan\Parameters.
    • Right-click on the right pane, select New > DWORD (32-bit) Value.
    • Name it IgnoreDefaultRoutes and set its value to 1.
    • Restart your computer. This change forces the TAP adapter to ignore default routes, which can sometimes improve VPN connectivity.
  2. Command Line Reset:
    • Open Command Prompt as Administrator.
    • Enter the command: netsh winsock reset. This will reset the Winsock catalog, which can resolve VPN connection issues.

Chrome & Firefox Extensions:

  1. Force Reload:
    • For Chrome: Navigate to chrome://extensions/, find NordVPN, and click on Reload.
    • For Firefox: Navigate to about:addons, click on the settings for NordVPN, and select Reload.
  2. Extension Conflicts: Ensure no other VPN or proxy extensions are active, as they can interfere with NordVPN.

Linux:

  1. Command Line Reconfiguration:
    • Open Terminal.
    • Restart the NordVPN daemon with: sudo systemctl restart nordvpnd.
    • Try reconnecting.
  2. NordLynx Reset: If using NordLynx, reset its configuration with: nordvpn set nordlynx auto.

Mac:

  1. Reset NordVPN Preferences:
    • Open Terminal.
    • Enter: defaults delete com.nordvpn.osx. This will reset NordVPN settings to default.
  2. Network Reset: Go to System Preferences > Network, select NordVPN, and click on the - button to remove it. Then, re-add it.

Android & iPhone:

  1. Reset VPN Profile:
    • For Android: Go to Settings > Network & Internet > VPN, find NordVPN, and delete the profile. Re-establish it through the NordVPN app.
    • For iPhone: Go to Settings > General > VPN, click on i next to NordVPN, and delete the profile. Re-add it via the NordVPN app.
  2. Developer Options (Android Only):
    • Go to Settings > System > Developer options.
    • Toggle off any aggressive Wi-Fi or network switching options, as they can disrupt VPN connections.

These advanced troubleshooting steps delve deeper into system settings and configurations. While they can be highly effective, always proceed with caution, especially when making changes to system files or settings. If unsure, consider reaching out to NordVPN’s support or consulting with a tech-savvy friend.

Conclusion

The digital realm can sometimes throw curveballs our way, and the “NordVPN keeps trying to connect” issue is one of them. But with the right knowledge and tools, these problems become mere bumps on the road. Whether you’re facing a “can’t connect to NordVPN” scenario or any other related hiccup, this guide is your trusty companion to navigate through. Remember, in the vast world of the internet, a secure and stable connection is your best ally. Equip yourself with the knowledge, and surf with confidence!

Leave a Comment