Resolving “Cannot Parse Response” Across Devices When Using NordVPN

NordVPN, a titan in the VPN industry, is lauded for its robust security features and expansive server network. However, like any software, it’s not immune to occasional hiccups. One such error that has left users scratching their heads is the “Cannot Parse Response” message. This error isn’t exclusive to NordVPN; it’s been reported in various applications, including Cash App. But fear not, for we’re here to dissect this issue and offer solutions tailored for different devices and platforms.

Understanding the “Cannot Parse Response” Error

At its core, the “Cannot Parse Response” error typically indicates that an application (in this case, NordVPN) received data it wasn’t expecting or in a format it couldn’t understand. This can be due to server issues, data corruption, or even network inconsistencies.

General Fixes

Before diving into device-specific solutions, let’s explore some general fixes that apply universally:

1. Restart the Application

It’s a cliché for a reason. Simply closing and reopening NordVPN can resolve temporary glitches causing the error.

2. Update NordVPN

Ensure you’re running the latest version of NordVPN. Developers often release patches to address known issues.

3. Switch Servers

Try connecting to a different NordVPN server. Sometimes, specific servers can experience issues leading to this error.

Device-Specific Solutions

For Safari (MacOS) Users

  1. Clear Cache and Cookies: Safari might be storing corrupted data. Go to Safari > Preferences > Privacy > Manage Website Data and remove data related to NordVPN.
  2. Disable Extensions: Some extensions can interfere with VPN connections. Disable them to see if the issue persists.

For iPhone and iPad Users

  1. Reinstall NordVPN: Delete the NordVPN app and download it again from the App Store.
  2. Reset Network Settings: Go to Settings > General > Reset > Reset Network Settings. This will revert all network-related settings to default but can resolve VPN-related issues.

For Android Users

  1. Clear App Data: Go to Settings > Apps > NordVPN > Storage > Clear Data.
  2. Check for System Updates: Ensure your Android OS is up-to-date. Outdated OS versions can have compatibility issues with apps.

For YouTube Users

If you’re facing this error specifically when accessing YouTube via NordVPN:

  1. Use a Different Browser: Sometimes, app-specific issues can trigger this error. Open a browser on your device, and navigate directly to, instead of accessing via the app.
  2. Disable Ad Blockers: Ad blockers can interfere with how YouTube content is delivered, leading to parsing errors.

Advanced Troubleshooting

1. Modify DNS Settings

Custom DNS can sometimes resolve parsing issues:

  1. Open NordVPN settings.
  2. Under Advanced, change the DNS servers to trusted public DNS, like Google’s and

2. Check System Date and Time

Incorrect system date and time can cause SSL certificate mismatches:

  1. Ensure your device’s date and time are set to automatic.
  2. If they’re already set to automatic, toggle them off and back on.

Understanding “Cannot Parse Response” in Cash App

While our focus has been on NordVPN, it’s worth noting that the “Cannot Parse Response” error has also been reported by Cash App users. In this context, the error often indicates server-side issues or data inconsistencies. Solutions include:

  1. Update Cash App: Ensure you’re using the latest version.
  2. Check Cash App Server Status: Sometimes, the issue is on Cash App’s end. Check their official channels or community forums for any reported outages.
  3. Contact Cash App Support: If the error persists, it might be account-specific. Reach out to Cash App’s support team for assistance.

Deeper Dive into Parsing Errors

Parsing, in computer parlance, refers to the process of analyzing a string of symbols, either in natural language or computer languages, conforming to specific rules. When an application says it “Cannot Parse Response,” it essentially means it doesn’t understand the data it received. This can be likened to receiving instructions in a language you don’t speak. The application expects data in a specific format, and if it doesn’t get that, it throws an error.

VPN and Data Parsing

VPNs, like NordVPN, work by encrypting your data and routing it through secure servers. This process ensures that your data remains private and your online activities anonymous. However, this encryption and rerouting can sometimes alter data packets, leading to parsing errors. This is especially true if there’s any data loss or corruption during transmission.

For Windows Users

  1. Run NordVPN as Administrator: Sometimes, NordVPN might not have the necessary permissions to operate correctly. Right-click the NordVPN icon and select ‘Run as administrator’.
  2. Tweak Protocol Settings: NordVPN allows users to switch between different protocols (UDP/TCP). Try toggling between them to see if it resolves the issue.

For YouTube Users

  1. VPN Whitelisting: If you’re using NordVPN’s desktop client, use the ‘Whitelist’ feature. Whitelist YouTube’s app or website, ensuring direct access while other traffic goes through the VPN.
  2. Check for IP Bans: Sometimes, YouTube might temporarily ban or restrict certain IP addresses, especially if they suspect malicious activity. Switching your VPN server can help in such cases.

3. Windows Hosts File

The Windows hosts file can sometimes contain entries that block or redirect specific domains:

  1. Navigate to C:\Windows\System32\drivers\etc.
  2. Open the hosts file with Notepad as Administrator.
  3. Check for any entries related to NordVPN, YouTube, or Cash App, and remove them.
  4. Save and close the file.

4. VPN Logs Analysis

NordVPN, like many VPN clients, maintains logs that can provide insights into connection issues:

  1. Access NordVPN’s settings and enable connection logs.
  2. Try connecting to trigger the error.
  3. Navigate to NordVPN’s log directory (usually in the installation folder or AppData).
  4. Analyze the logs (or share them with NordVPN support) to identify any glaring issues or error codes.


The “Cannot Parse Response” error, while vexing, is not insurmountable. Whether you’re trying to secure your connection with NordVPN or making transactions on Cash App, the solutions provided should help you navigate and resolve this digital conundrum. Remember, in the digital age, understanding is the key to resolution. Armed with this guide, you’re well-equipped to tackle this error head-on, no matter the platform or device.

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